Mobberley – 01565 872035 | Northwich – 01606 810777
Mobberley – 01565 872035
Northwich – 01606 810777
Mobberley Surgery
83 Town Lane,
Mobberley, Knutsford,
Cheshire WA16 7HH
Tel: 01565 872035
Email: mobberley@arkvets.org.uk
Northwich Surgery
Kingsmead Square,
Regency Way, Northwich,
Cheshire CW9 8UW
Tel: 01606 810777
Email: northwich@arkvets.org.uk
Pet Insurance
People tend to think it’s only older pets that get ill and therefore younger pets don’t need pet insurance but we know from the patients we see each day that this is not the case.
In fact, the younger your pet is when you insure them the better as it means they are less likely to have any existing conditions which may not be covered by the policy and you can therefore receive more help covering the cost of any future treatment your pet needs.
It is important to note that not all pet insurance is the same. There are many different types of policies available and the level of cover provided can vary considerably. The four main types of policy are as follows:
- Accident : provides cover for accidents only and no cover for illness
- Time-Limited: provides cover for a set amount of time (usually 12 months) and after this period the condition is excluded
- Maximum Benefit : provides cover up to a maximum amount of money per condition and once this limit is reached the condition is excluded
- Lifetime: provides a set amount of money each year which is refreshed each time you renew your policy allowing you to continue to claim for ongoing conditions
As you can see from the information above, the type of policy you choose can have implications for the veterinary care of your pet and the costs you will face so it’s important to choose the right cover. Sometimes the cheapest insurance can cost you more in the long run. When shopping around for a policy we suggest that you ask the following questions to allow you to compare the overall value you are getting and not just the price:
- Does this policy cover congenital, hereditary, hip-related, dental and behavioural conditions?
- Is there a time or monetary limit on how long this policy will cover ongoing conditions for?
- If I claim will my premium increase?
Unlike other forms of insurance it is not easy to switch pet insurance in the future as any pre-existing conditions your pet has are likely to be excluded so it’s important to do your research and choose the right cover from the start.
Direct Claims
We offer a Direct Claim service whereby payment is made directly to us via your insurance company.
The requirements for Direct Claims are as follows:
3 fully completed and signed claims forms have been provided
A copy of your current insurance policy has been received
Permission has been given to your insurance company for us to speak to them directly
You have signed a copy of our agreement stating any costs not covered by your insurance company will be paid by you
A Direct Claim fee is paid (this is payable per condition, per policy year)
Our Direct Claim fee does not apply to members on our Healthcare Plan who are on a Cat + or Dog + plan. For more information on our plans, please click here.
Direct claims are at the discretion of the practice and we are entitled to refuse a Direct Claim
Our Services
Customer Testimonials
"We’ve been calling on the fantastic support and services of the Ark team for more than ten years now. During that time, we’ve experienced nothing but the highest levels of care and compassion from the vets and all other members of the team. Everyone at Ark is so friendly, nothing’s ever too much trouble and we always feel like our furkids are in safe hands when we take them there."
Sally Thomas
"Over the years we have been so grateful as a family with all the medical care, support and kindness shown to all our animals. A huge thank you to Dave Walker with his excellent care and advice over the last few weeks when Bruno had his big operation and all his follow up care he is now undergoing for the next few months."
Thank you so much
Mrs Carter
"Great, fantastic Vets practice. The staff, Vets, Nurses, Reception staff and Admin are compassionate, warm, welcoming and nothing is too much trouble for them. One of our dogs has to go each month for injections and he is happy to trot through the door no problem. The 'open 7 days a week' is also a massive plus. Would not hesitate to recommend this practice."
Pam Robinson
"Chantel and I just want to say thank you to Jeff Andy Madeline Penny Charlotte and all the Staff at Ark vets Kingsmead for the support and kindness during a difficult time with having to loose our puppy Bella - you are all amazing and give so much more."
We really appreciate it
Christine
‘These vets are amazing, they saved my dog against all odds when she got sick recently. Very patient, understanding and considerate.
The best vets in town by miles....would trust them with my life.
A brilliant team....
Thank you all’
A Stanway
"The vets at Northwich are excellent they are always very welcoming and take very good care of our two poorly dogs especially our diabetic one they are always on call day or night if ever we need them so we don't have to travel far to seek treatment even late at night."
Thank you for everything u are doing
Kelly
"We’ve taken our dogs to Ark Veterinary Surgery in Mobberley for at least 12 years, and in all this time, they have been cared for impeccably.
All the staff are extremely friendly, and helpful. Especially Bethany, who treats our German Shepherd, who it has to be said, does not like going to the vets!"
Sally Dodd
‘Highly recommend the Laser Therapy treatment, my elderly dog has a new lease of life thanks to this and medication, she even drags me into the vets now in anticipation of her treatment, she loves it!
Thank you.’
H Walters
"Just a token of my thanks for the wonderful care you have given to Gracie in the last year.
It’s so reassuring to know that when I hand her over she is in such capable hands and that you always do the very best for her. Happy to have her home once again because of you."
Thank you
Julia
"Myself and my family would like to thank you for saving our precious dog Luna during her recent illness. Your patience was outstanding we will never forget what you did for her and us. Also how kind and understanding you all were during the difficult time was truly amazing."
Ange Stanway and family.
Mobberley Surgery
83 Town Lane,
Mobberley, Knutsford,
Cheshire WA16 7HH
Tel: 01565 872035
Email: mobberley@arkvets.org.uk
Northwich Surgery
Kingsmead Square,
Regency Way, Northwich,
Cheshire CW9 8UW
Tel: 01606 810777
Email: northwich@arkvets.org.uk
Opening Hours
Mon: 8.30am – 6.30pm
Tue: 8.30am – 6.30pm (7.30pm at Northwich)
Wed: 8.30am – 6.30pm
Thur: 8.30am – 6.30pm (7.30pm at Mobberley)
Fri: 8.30am – 6.30pm
Sat: 9.00am – 12.30pm Northwich
Sun: 9.00am – 12.30pm Mobberley
All Rights Reserved.
Terms & Conditions